Front Desk Hire · for spas, salons, practices and offices

The phone rings while you are with a client.The agent answers it.

An AI receptionist that answers from a small business brain - your services, prices, hours and policies - books your real calendar, and hands off to a person when it is unsure. It tells every caller it is an AI.

Built for the places that lose bookings to voicemail: massage and day spas, med spas, salons, wellness studios, chiropractic and dental offices, and any office where the person who answers the phone is also the person doing the work. Start with the AI Staff Assessment. A front desk that handles patient information waits for a legal review, which is not finished yet.

01 · What it doesthe Front Desk Hire, in plain words

Five things happen on every call to a new front desk.

  1. A customer calls
  2. The agent answers and says it is an AI
  3. It checks your real calendar
  4. It books the slot
  5. It hands off to a person when it is unsure

One switch sends every call to voicemail.

This is how every Front Desk Hire built from now on works.

02 · An earlier front desk, built for a spaA Greenville massage spa

A voice agent that books the appointments.

The spa's agent was built before the steps above became the standard, so read it for what it did: it answered, checked the calendar and booked.

The spa was struggling with managing a high volume of appointment bookings, changes, and cancellations, especially during off-hours. Their staff was overwhelmed with phone calls, leading to missed bookings and reduced focus on in-person client care. During economic downturns, they needed to maintain service quality with reduced staff.

I built an AI voice agent that handled appointment booking, rescheduling, and frequently asked questions 24/7. It connected directly to their scheduling software and handed off to a person on staff when it should. The agent kept the spa's warm, professional tone while it processed appointments and answered questions about services. It ran from 2024 until it was retired in September 2026.

After-hours calls

answered

Booking calls that used to reach voicemail reached the agent

Missed bookings

captured

Appointments the spa would have lost to an unanswered phone got booked

Staff time

on the floor

Phone duty moved off the therapists and onto the agent

The full massage spa case study

03 · The questions people ask firstcost and ownership

Self-serve receptionist apps cost less. This one is set up, tested with you, and watched.

How much does an AI receptionist cost?

$1,500 to set up, then $997 a month for care: monitoring, up to 3 changes a month, and a written monthly report. Phone minutes and software are billed at what they cost me. Care runs 6 months minimum. Self-serve receptionist apps list from $29 a month. You set those up and tune them yourself. Mine is set up, tested with you, and watched every month.

Does it book straight into my calendar?

Yes. It reads your real calendar, offers real openings and books the slot. The calendar stays yours; the agent is a user of it, not a replacement for it.

What happens when it does not know the answer?

It says so and hands off to a person. It answers only from what is in your business brain. In this version it does not call anyone back or send texts.

Does it tell callers it is an AI?

Yes, at the start of every call, and it says when a call is recorded.

Who owns the phone number?

Your data and your accounts stay yours. The contract spells out the rest.

Do you work with dental or medical practices?

Start with the AI Staff Assessment. A front desk that handles patient information waits for a legal review, which is not finished yet.

The guarantee

Cancel or reschedule at least 24 hours before the call and I refund the $500 in full. Once the call has happened and you have the assessment, it is not refundable.

04 · Price
Front Desk Hire
$1,500 setup, then $997 a month
or $0 setup with a 12-month term
  • A small business brain: your services, prices, hours, policies and booking rules
  • A phone or chat agent that answers from it, books your real calendar, and hands off to a person
  • Test calls with you before it goes live
  • 30 days of tuning after launch
2 to 4 weeks once started
Front Desk care
$997 a month
  • Monitoring
  • Up to 3 changes a month (a change is one thing you ask for, like new hours or a new answer)
  • A written monthly report with counts: calls answered, booked, handed off
  • Model and vendor updates
6-month minimum, then month to month.

Builds are paid half when you sign and half at launch. Monthly care starts at launch, runs 3 months minimum (6 for the Front Desk Hire), then month to month with 30 days notice. Phone minutes, AI usage and software are billed at what they cost me.

Want more than the phone?

The front desk can be the first of several hires on the same brain. A marketing or support assistant can join later, one at a time.

How it startsthree steps, in order

Nobody quotes your project before understanding your calls.

Three separate steps, and you can stop after any of them. Step 1 is a free 15-minute call to find out if I am the right person. Step 2 is the AI Staff Assessment, $500: a 60-minute video call and my written assessment the same day. Step 3 is the Front Desk Hire at its published price, or you take the assessment and stop.

Step 1

Fit call

$0 · 15 min
  • tell me which job eats your week: the phone, the inbox, marketing or support
  • I tell you whether an AI hire fits, and whether I am the right person for it
  • you leave with the first hire I would start with
  • a slide deck
video call · same weekbook it
Step 2

AI Staff Assessment

$500
  • a 60-minute video call about how your business runs
  • my written assessment the same day: whether an AI hire would pay for itself, the job I would hand off first, what to settle first, and the fixed price for that first hire
  • not taken off the build, and no separate quoting call: the assessment names the package at its published price
  • proposals written before anyone learned your business
paid when you book · not taken off the buildstart here
Step 3

Your first hire

fixed price
  • Front Desk Hire or Brain + First Hire, at the published price
  • built in 2 to 6 weeks, then 30 days of tuning
  • or take the assessment and stop there
  • bench developers you never met
priced in the assessmentsee the prices

The $500 is paid by card when you book. Cancel or reschedule at least 24 hours before the call and I refund it in full. Once the call has happened and you have the assessment, it is not refundable.

Questions home-service contractors askall guides

Fifteen minutes to find out if I am the right person.

Tell me what happens when your phone rings today. I will tell you what the front desk would do differently, and whether a $500 AI Staff Assessment is worth your money.

Book a 15-minute fit call
or email david@nexaiadvisors.com with how your phone gets answered now