AI only works when it knowswhat your business actually does.
Small firms using AI name accuracy as their top problem (46%) and adapting the tools to their business as the next (43%), in the Federal Reserve survey published in 2026. The brain is aimed at both. Before any AI hire touches a call, email or support ticket, we write down your products, prices, customer questions, voice and rules in a Business Brain built for your company.
Everything you would teach a sharp new hire in week one, written down once.
Before any AI hire starts, we write down how your business works - products, prices, customers, voice, rules - in a business brain written for your business, in plain words.
What you sell
Each product or service in one plain sentence, the way you would say it.
Prices and what changes them
List prices, discounts, deposits, shipping, and who can change them.
Who buys, and what they ask
Your customers, and the questions they ask most, with your real answers.
How you sound
A few messages you liked, and the words you never use.
Your rules
Returns, cancellations, hours, booking rules, and what the hire must never say.
Who approves what
Which drafts wait for your OK, and who takes the handoff.
Extracted from your real work, tested against your hardest questions.
- Step 01
Owner & team extraction interview
Instead of asking your staff to write documentation from scratch, I interview you and pull your real past emails, support replies, service menus, price sheets and policies.
- Step 02
Plain-language structured record
I organize your products, pricing rules, customer Q&A, brand voice and hard boundaries into a clean, human-readable Business Brain. It is written in plain words you can read and correct.
- Step 03
Citation-fenced retrieval & real-question testing
Before any AI receptionist, support assistant or workflow hire goes live, we test it against your hardest real customer questions to verify it answers strictly from your brain and hands off when unsure.
- Step 04
Kept current as your business changes
When you add a service, change your hours or update a policy, we update the Business Brain once and every connected AI hire immediately follows the new rule.
Your data and your accounts stay yours.
Your data and your accounts stay yours. The contract spells out the rest.
Pricing: Included in Front Desk Hire ($3,500) and Brain + First Hire ($9,000).
What is a Company Business Brain?
Before any AI hire starts, we write down how your business works - products, prices, customers, voice, rules - in a business brain written for your business, in plain words. Every AI hire — phone receptionist, support assistant, marketing drafter or back-office workflow — reads that single verified record before it acts, so it answers from your facts instead of guessing.
Why not just upload PDFs into a generic ChatGPT folder?
Raw PDFs and old Slack threads contradict each other, contain outdated prices, and leave out the unspoken rules you expect a good employee to follow. We reconcile those contradictions in plain words, define what the AI must never promise, and test retrieval against real buyer scenarios.
How much does a Business Brain cost?
Every engagement starts with the $500 AI Staff Assessment. A small Business Brain is included in the Front Desk Hire ($3,500 setup + $750/mo), and a full multi-hire Business Brain is built as part of Brain + First Hire ($9,000 setup + $1,250/mo).
Who owns the Business Brain and company data?
Your data and your accounts stay yours. The contract spells out the rest.
Can multiple AI hires share the same Business Brain?
Yes. That is the entire point: you write down how your business works once, and each additional AI hire ($2,000 setup + $400/mo) plugs into the same brain without starting over.
Ready to pair your Business Brain with your first AI hire? See Brain + First Hire ($9,000) or connect live tools via Model Context Protocol (MCP).
Start with the facts your AI hires need.
Book a free 15-minute fit call. We will look at how your business knowledge lives today and whether a $500 AI Staff Assessment is the right first step.