The multi-channel AI service deskwith unlimited seats & $0 resolution tax.
Intercom charges $89–$139 per seat, $0.99 per AI resolution, and $0.90/min for AI voice—running $1,875+/mo for a 5-person team while still making you configure and tune it yourself. NexAI Resolve gives multi-truck fleets and e-commerce brands one managed Web + SMS + Email + Voice desk with Visual Photo/Video Pre-Visit Triage starting at $997/month ($0 setup).
Why a 5-seat team on Intercom + Fin AI actually pays $1,877/month—before a single hour of setup.
Intercom advertises $29-$89/seat entry pricing, then charges $0.99 per AI resolution, $35/seat for Fin Copilot, $0.90/min for AI phone, and per-seat overages -- while still making you build and tune it yourself. GoHighLevel agencies charge $297-$497/mo for cookie-cutter templates you lose the day you cancel.
5 Dispatcher / Support Seats (Intercom Advanced)
Billed every month on DIY Intercom + Fin AI + third-party visual tools: $445/month.
Fin AI Resolutions (800 resolutions/mo @ $0.99)
Billed every month on DIY Intercom + Fin AI + third-party visual tools: $792/month.
Fin AI Voice / Phone + SMS Add-Ons (400 mins)
Billed every month on DIY Intercom + Fin AI + third-party visual tools: $390/month.
Visual Photo/Video Triage Add-On (TechSee / Blitz)
Billed every month on DIY Intercom + Fin AI + third-party visual tools: $250/month.
Managed AI Front Desk & Service Desk Packages
Start with a $497/mo speed-to-lead bolt-on -- or replace your entire website, phone desk, and Intercom stack.
Every tier has $0 setup, is built and tuned by a senior software engineer in Greenville, SC, and gives you 100% portable ownership of your code, local phone number, and customer data.
Speed-to-Lead Front Desk
Bolt instant 10-second missed-call text-back, form-to-SMS, and 24/7 AI chat onto your existing website in 48 hours.
Month-to-month · 30-day money-back guarantee
Replaces $297-$497/mo DIY GoHighLevel software you have to configure yourself
- ✓Dedicated local 864/area-code A2P 10DLC number + full carrier registration included
- ✓10-second missed-call text-back (24h dedup + landline filter + TCPA STOP compliance)
- ✓10-second website form-to-SMS reply + 15-minute unbooked recovery nudge
- ✓Unsold Estimate / Quote Chaser: automatic Day 2, Day 5, and Day 14 SMS check-ins that halt on reply or booking
- ✓24/7 lightweight (<12 KB) website AI chat widget with instant SMS handoff
- ✓1-text Google review command (REVIEW Name Phone) with +72h single reminder
- ✓Monthly 1st-of-month proof scorecard showing every rescued call, lead, and booking click
Best for: Owner-operated contractors & local businesses with a decent existing website that leak missed calls and slow form replies.
Start Tier 1 ($497/mo) →Complete AI Front Desk + Custom Site
Everything in Tier 1 plus a fast custom-coded website you 100% own, 24/7 Live AI Voice Receptionist, and AI Webmaster.
6-month minimum · month-to-month after · you own 100% of code at month 6
Replaces $5,000 agency site build + $600/mo answering service + $297/mo GHL retainer
- ✓Everything in Tier 1 (10s missed-call SMS, 10s form-to-SMS, Quote Chaser, 24/7 AI chat, REVIEW command)
- ✓Custom-coded mobile-first website (<1.5s load, LocalBusiness schema) -- you own the GitHub repo after month 6
- ✓24/7 Live AI Voice Receptionist (300 voice mins/mo included) that answers calls, filters emergencies, and books Google Calendar slots
- ✓Consented Past-Customer Seasonal Reactivation campaigns to fill shoulder-season dispatch calendars
- ✓Sunny AI Webmaster included: text a job-site photo or promo to your number for up to 10 website updates/month
- ✓Zero agency hostage lock-in: unlike GoHighLevel templates that disappear if you cancel, your site is portable standard code
Best for: Established plumbing, HVAC, electrical, and roofing contractors on slow WordPress/Wix sites who miss calls on job sites.
Claim Tier 2 ($750/mo) →NexAI Resolve: Multi-Channel AI Service Desk
Our managed Intercom + Fin AI + Visual Photo/Video Triage replacement with unlimited staff seats and $0 per-resolution fees.
$1,999/month for 10+ truck fleets & high-volume e-commerce
6-month minimum · unlimited staff seats · $0 per-resolution tax
Replaces Intercom + Fin AI + Copilot + Phone + Visual Triage ($1,875-$2,750+/mo DIY software)
- ✓Everything in Tier 2 + Unified Multi-Channel Team Inbox across Web Chat, SMS, WhatsApp, Email, and Voice
- ✓Unlimited staff & dispatcher seats ($0/seat) + Free-Per-Seat AI Copilot Whisper drafts & Business-Hours SLA timers
- ✓Visual Photo & Video Pre-Visit Triage + Policy-Fenced Non-Binding Ballpark Estimator before a truck rolls
- ✓Branded Public SEO Help Center + 1-Click Knowledge-Gap Article Recommender from resolved cases
- ✓Identity-pinned Shopify & Field-Service (Jobber / Housecall Pro / ServiceTitan) connectors with loop protection
- ✓70-Scenario Pre-Launch Safety Simulator (50 ordinary + 20 adversarial prompt-injection tests) before go-live
Best for: Multi-truck home-service fleets, dispatchers, and e-commerce brands handling 300-2,000+ monthly inquiries across Web, SMS, Email, and Phone.
Explore NexAI Resolve ($997/mo) →See why Intercom + Fin AI costs $1,297/mo DIY -- while NexAI runs it for $997/mo flat.
Adjust your monthly call/chat volume, staff seats, and average job value to compare your true monthly bill and recovered revenue.
Saves $300/mo ($3,600/yr) vs. Intercom DIY -- plus rescues ~16 missed jobs/mo (~$10,400/mo in booked work).
Why Intercom + Fin AI costs $1,875+/mo DIY -- and GoHighLevel locks your site hostage.
Intercom advertises $29-$89/seat entry pricing, then charges $0.99 per AI resolution, $35/seat for Fin Copilot, $0.90/min for AI phone, and per-seat overages -- while still making you build and tune it yourself. GoHighLevel agencies charge $297-$497/mo for cookie-cutter templates you lose the day you cancel.
| Capability | GoHighLevel Resellers ($297-$497/mo) | DIY Intercom + Fin AI ($1,875+/mo) | NexAI Managed ($497 / $750 / $997) |
|---|---|---|---|
| Who builds, writes, and tunes the AI? | You (or a junior VA pasting generic templates) | You (100% self-serve SaaS -- zero engineering help) | Done-for-you by a 19-year senior software engineer (David He) |
| Per-AI-resolution, per-seat & AI Copilot fees | Raw Twilio + OpenAI pass-through markups | $89-$139/seat/mo + $35/seat Copilot + $0.99 per AI resolution | $0 per seat (unlimited staff) · $0 Copilot Whisper · $0 per-resolution tax |
| Visual Photo/Video Triage + Policy-Fenced Ballpark Estimator | Not included | Text-only unless you buy a separate $250+/mo visual tool | Built in (Tier 3 Resolve): diagnoses unit plates/leaks & quotes a non-binding ballpark range |
| Unsold Estimate Chaser & Seasonal Reactivation | Manual workflow builder you have to maintain | Support-only -- no contractor quote chasing or seasonal SMS reactivation | Built-in Day 2/5/14 Quote Chaser (auto-stops on reply) + Consented Seasonal Reactivation |
| 24/7 Live AI Voice Receptionist & Warm Transfer | Extra usage + complex workflow setup required | Fin Voice billed at $0.90/minute on top of seat licenses | Included in Tier 2 ($750/mo) & Tier 3 ($997/mo) with row-locked warm transfer & callback SLA |
| Pre-Launch Safety Simulator & Public SEO Help Center | None -- test live on real customers | Manual sandbox testing on your own time | 70-scenario pre-launch safety simulator (50 ordinary + 20 adversarial) + Branded SEO Help Center |
| Website & Data Ownership | Locked inside proprietary GHL builder -- cancel and your site goes dark | Widget only -- no website or local SEO assets included | 100% yours: portable GitHub repo, local phone number, and full SQLite/CSV export |
See how Visual Photo Triage & Multi-Channel Handoff work in real time.
Simulate an unanswered call to Palmetto Peak Plumbing & HVAC
Your existing business phone ((864) 555-0147) rings first for 20 seconds (Mode A: forward_then_text) or forwards on no-answer/busy from your carrier (Mode B: conditional_forward_in). When you cannot pick up, the worker fires the SMS text-back in under 10 seconds.
Hi, this is Palmetto Peak Plumbing & HVAC—sorry we missed your call while on a job. How can we help? Reply here or grab a time on our calendar:
🔗 cal.com/palmetto-peak-plumbing-hvac/service-visitWe have an urgent plumbing & hvac issue in Greenville. Can someone come out this afternoon?
ALERT [Palmetto Peak Plumbing & HVAC]: Missed call rescued from (864) 555-0192 in Greenville. Tap to call back: tel:+18645550192
Ready to replace your multi-channel inbox and missed-call leaks?
In 15 minutes we will map your inbound call, SMS, email, and web chat volume and show you whether Tier 1 ($497), Tier 2 ($750), or Tier 3 Resolve ($997) fits best.